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Landing Terminal 1:
In case of landing in Terminal 1, after collecting your luggage you should go to the Tourism Office located on the right side of the arrival point. There, we will be waiting for you to finish the check-in process of your transfer.
Landing Terminal 2:
If you land in Terminal 2, go to the Tourism Office and you will find a From2 agent waiting for you, who will provide you with the necessary information to reach your destination.
To cancel a service, you must contact us through email at most 48 hours before the contracted service. It's important to indicate the reference number for the service (example 1661768154-7) that you can find in the confirmation document you previously recieved by email. You also must indicate the holder's name and a phone number. We will call you to clear any question up.
Email: moventis.experience@moventia.net
If the notification contains all the correct data, your cancelation will be confirmed in the shortest time possible.