Upon
arrival at the meeting point, our team will be waiting to escort you to your
transportation. You can easily identify our guides by the colour of their
uniform:
o
If
you are traveling with From2: Look for the orange uniform.
o If you are traveling with Union:
Look for the turquoise uniform.
To cancel a
service, you must contact us through email at most 48 hours before the
contracted service. It's important to indicate the reference number for
the service (example 1661768154-7) that you can find in the
confirmation document you previously recieved by email. You also must indicate
the holder's name and a phone number. We will call you to clear any question
up.
Email: moventis.experience@moventia.net
If the
notification contains all the correct data, your cancelation will be confirmed
in the shortest time possible.