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Moventis
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Summary

Estimated travel time 4 hours

VERY IMPORTANT TO READ BEFORE BOOKING:

Check that the area to reserve in Andorra is correct.

We need ALL the names of the passengers and the PASSPORT NUMBER or DNI of each one. As it is a change of country (Spain-Andorra) they ask us for it at customs control before booking the service. Write information in “observations” before paying for the reservation.

Reservations that do not have all the names or passport or ID numbers will be canceled and no claims will be accepted for that reason.

You must write the email in the reservation so that we can send you the tickets.

RATES:

ADULT +12 YEARS

CHILD: 4 TO 11 YEARS

BABY: 0 TO 3 YEARS

 

IF YOU BOOK ON A FRIDAY FOR A RESERVATION ON THE FOLLOWING MONDAY, AN EMAIL MUST BE SENT TO moventis.experience@moventia.net TO CHECK AVAILABILITY.

If the reservation is made on a Saturday or Sunday, you must ensure that it is not for the following Monday or Tuesday, since the corresponding department must inform Andorran customs control at least 4 days in advance.

SUMMARY OF DATA NECESSARY TO ADD IN THE “OBSERVATIONS” BOX:

• Names of all passengers

• Passport number of all passengers

• Email to send the tickets (VERY IMPORTANT)

• Chosen bus time (APPROXIMATE TIME)

 

Choose the time to agree (write the time in “observations” of the reservation, it is approximate). Check the REAL time in the email with the tickets (they will be sent 72-48 hours before the day of travel).

SCHEDULES BUS APROXIMATES (ARRIVALS: BCN AEROPUERTO TO ANDORRA):

FROM BARCELONA TERMINAL 1

FROM BARCELONA TERMINAL 2

8:45

9:00

10:45

11:00

12:45

13:00

14:45

15:00

16:45

17:00

18:45

19:00

20:45

21:00

22:45

23:00

 

SCHEDULES BUS APROXIMATES (DEPARTURES: ANDORRA TO BCN AEROPUERTO)

FROM ANDORRA

4:00

6:00

8:00

10:00

12:00

14:00

16:00

18:00

 

These hours may be affected by weather conditions or traffic, From2 is not responsible for possible delays for these reasons.

ADDITIONAL INFORMATION:

• Children on buses travel without boosters or seats.

• Luggage included: Standard suitcase 20kg (55 x 40 x 25cm) + hand bag (small).

• Extra luggage has the same price as a passenger. You must book an extra ticket and specify your luggage in comments.

• It is not possible to reserve online with less than 48 hours. Contact us by email to check availability and obtain a quote.

• It is not possible to make payment to drivers or guides. The reservation is always prepaid online.

• You cannot pay the driver or guides. All reservations must be prepaid on the website

 

DETAILS

TO CONFIRM ARRIVALS:

Terminal 1 landing:

If you land at Terminal 1, after collecting your luggage you must go to the Tourist Office located on the right side of the arrival point. There, we will be waiting for you to finish the check-in process for your transfer.



Terminal 2 Landing:

If you land at Terminal 2, after collecting your luggage, go to terminal 2B and look for check-in counters 95-97. The guides will be waiting for you in front.



 

TO CONFIRM DEPARTURES:

You must check your pick-up time 24-48 hours before your departure on the website http://confirm.from2travel.com/ and following the instructions. Please check your email 48 hours beforehand as you will have received the tickets that you must show to the driver.

 

Please call 48 hours before departure to check all reservation details or if you have not received the tickets. If you have any questions or additional information you need, you can contact +34 93 767 28 36

Please remember that we cannot accept responsibility for clients not being picked up on time where the original booking details have changed and have not been reconfirmed with our agents. Please ensure you are ready at your designated pick-up point 15 minutes before the listed time; Sometimes we are delayed due to traffic conditions, please be patient and allow us a few minutes.

SUPPORT AND CONTACT DETAILS:

Supplier: From2travel.com

24-hour Emergency Telephone: +34 93 767 28 36.

 

Office hours from 1st April to 31th October:

Monday to Friday:  09:00 – 19:00h

Saturday:                09:00 – 17:00h

Sunday:                   closed

 

Office hours from 1st November to 31th March:

Monday to Saturday: 09:00 – 17:00h

Sunday:                       closed

What is a shuttle?

A shuttle transfer is a shared transfer to or from your hotel or apartment.
To contact our ride-hailing drivers, there will always be a counter, window, or representative at the airport arrivals terminal, the exact location of which is specified in the pickup instructions on your booking voucher.
At this link, you can see where we'll drop you off and pick you up, along with your flight number and accommodation.
Frequently asked questions
We have a series of questions that users frequently ask us, here are some of them
¿What is the meeting point of the activity?
The meeting point is detailed in each activity as well as in the confirmation email once the reservation has been made. If you have doubts once at the destination, you can contact the local provider on the phone you will see on the voucher.
Does the airport transfer take us directly to our accommodation?
Private transport

  • Direct pickup and delivery: With our private transportation service, your vehicle will pick you up and take you directly to your accommodation.

shuttle

  • Pickup and delivery at stops: With the shuttle service, the vehicle will make stops at several hotels to pick up and drop off other passengers..

  • Delivery to your accommodation or nearby: We will drop you off at your accommodation or at a very close point, depending on access and the characteristics of the vehicle..
How will we find our transfer service at the airport?
When you arrive at the airport, you will find our guide waiting for you. In the event that you do not see any, you should go to our counters. There, they will tell you the bus and departure time.

These instructions are clearly integrated into your boucher and include all the details you need.

You will also have 24-hour telephone contacts (+34 937 67 28 36) issued on the receipt in case you still have trouble finding your driver.
What is the difference between shared Shuttle and Private transfer?
Shuttle: It is a transportation service in which you and your group travel in a vehicle along with other passengers who have a similar destination. These services are available with prior reservation. Routes may vary depending on the destinations of all passengers. During the trip, the vehicle makes stops at different hotels or locations to drop off other passengers. This reduces the cost of transportation compared to a private service.

Private rental with driver: These transportation services are provided to the client and their group according to the client's individual time and route requirements. The client and his/her group will not travel with any other group. As soon as you have found your driver, you will leave for your destination. Without waiting for other parts and without additional stops.
If our flight is delayed, will the transfer be waiting for us?
Our guides monitor the changes of all our clients in real time to manage any changes or waits in advance.

Private transportation: We cover flight delays of up to 3 hours over the scheduled flight time. If the delay is longer, you must contact the supplier to request that the vehicle wait with an additional fee before service. If not paid, the service will not be provided.

Shuttle: You will be offered transportation on the next available shuttle.
Cancellation

You can only cancel 48 hours before the start date of the trip. Outside office hours, call the emergency phone number to report.

 

For any details or cancellation questions, contact: moventis.experience@moventia.net

 

It is important to indicate the service reference number (example 1661768154-7) which can be found in the confirmation document sent to you by email. You must also tell us the name of the owner and a telephone number. We will call you to clarify any questions.

 

If the notification has all the correct information, we will confirm your cancellation as soon as possible.

Check in Bus
Remember, do the Check in Bus 2 days before your service to obtain the time and place of departure.
Your journey
Barcelona Airport Andorra / Arinsal
Only one way Round trip
One way date
Theoretical time
1 BIKE BOX (20€) 20€
1 EXTRA suitcase standard 20kg (20€) 20€
1 Wheelchair (foldable without motor) (0€) 0€
1 Foldable Pushchair (20€) 20€
1 case EXTRA sport equipment (20€) 20€
Total