You must specify in the "observations" box before online payment:
Remember that there are streets in Barcelona that large vehicles do not
have access to. Please check by emailing moventis.experience@moventia.net that
the pick-up/drop-off address is possible before booking.
Please note that the trunk is small and can only fit 12 suitcases of
approximately 20kg/each (55cm x 40cm x 25cm).
In case you require any assistance,
these are the contact details:
24-hour emergency: +34 93 767 28 36
Office hours from April 1 to
October 31:
Monday to Friday: 09:00 a.m. –
07:00 p.m.
Saturday: 09:00 a.m. – 05:00 p.m.
Sunday: Closed
Office hours from November 1 to
March 31:
Monday to Saturday: 09:00 a.m. –
05:00 p.m.
Sunday: Closed
To cancel a service, you must contact us through email at
most 48 hours before the contracted service. It's important to
indicate the reference number for the service (example
1661768154-7) that you can find in the confirmation document you previously
recieved by email. You also must indicate the holder's name and a phone number.
We will call you to clear any question up.
Email: moventis.experience@moventia.net
If the notification contains all the correct data, your
cancelation will be confirmed in the shortest time possible.