We take you from Barcelona Airport to your
hotel/accommodation in Santa Susanna together with other users on the same
coach. How do we do it?
1. We will ask you for a series of information in the
form to optimize your route and guarantee your place.
2. As we do not control plane delays and the waiting time for suitcases, for your peace of mind, we do not give you a bus departure time, but you must go to the meeting point described below in your terminal, we will make check in and we will assign you the next expedition, giving you the vehicle number and the exact departure time.
3. From here, you will have enough time to approach
your coach, validate it with our staff and get comfortable inside the vehicle.
At all times our staff will be at each point to resolve any questions you may
have.
Other information
Destination: We will drop
you off at your accommodation (or near) within the city of Santa Susanna.
Distance: Around 80
km.
Duration of the journey: Approximately
one hour, with strategic stops at the destination points to be as agile as
possible.
Luggage included: Prepare
your belongings for the adventure with a standard suitcase of up to 20 kg, as
well as a practical carry-on luggage to keep your most precious items close at
hand during the trip. Do you need to carry more luggage than usual? No problem!
Our service offers you the flexibility to carry additional luggage, ensuring
you have everything you need for your trip. Just make sure you book an extra
ticket and provide the necessary details in the comments.
The littlest members of the family are welcome on
board, traveling in complete safety and comfort without the need for boosters
or special seats.
In the event that your flight is delayed, our team will be ready to provide you with immediate assistance. You will
be quickly re-scheduled onto the next available bus, ensuring your journey
continues without a hitch. For delays of more than 2 hours, we recommend
contacting your airline directly.
From the hotel to Barcelona Airport
48 hours before your flight departure, you
must access the following website confirm.from2travel.com to check in. To do this you will need the reservation number
given after making the purchase. Next, you will be given the pick-up time and
place. You will also receive this information by email. Whenever you have any
questions, our call center is available 24/7 to help you.
SUPPORT AND
CONTACT DETAILS:
Supplier: From2travel
24-hour
Emergency Telephone: +34 93 767 28 36.
Office hours
from 1st April to 31th October:
Monday to
Friday: 09:00 – 19:00h
Saturday: 09:00
– 17:00h
Sunday: closed
Office hours
from 1st November to 31th March:
Monday to
Saturday: 09:00 – 17:00h
Sunday: closed
Landing Terminal 1:
In case of landing in Terminal 1, after collecting your luggage you should go to the Tourism Office located on the right side of the arrival point. There, we will be waiting for you to finish the check-in process of your transfer. In low season (from November to March the Service is only from terminal 2, you must change the terminal with the free“lanzadera” bus that the airport offers).
Landing Terminal 2:
If you land in Terminal
2, go to terminal 2B and search
for the check in desk 95-97. In front it will be the guides waiitng for you:;
When you have checked in with our guides they will inform you of the time your shuttle will be leaving the airport.
Duration of the jounrey is 1 hour 30 minutes + each drop off stop.
Arrival at your destination: You will be dropped off at the door of your hotel or at the nearest drop off point which will be a maximum of 6 mins walk away..
Our shuttle service operates for flight arrivals between 06.00am though until 01.00am
Child seats and booster seats are not required on our buses.
Luggage allowance included: 1 x 20kg suitcase + 1 piece of small hand luggage.
Extra luggage items will be charged the same price as an extra passenger.. This needs to be added to your booking via the website
It is not possible to make a booking on the website less than 48hrs before you travel. Contact us by email and we can check availability and prices.
It is not possible to pay to the driver or the guide. All bookings need to be made on the website.
Flight delays; you will be re-allocated onto the next available bus. Delays of over more than 2 hours should be reclaimed directly from the airline.
For journeys from resort to airport: check it in the website http://confirm.from2travel.com/ with the booking reference to check the pick up time and pick up point.
Do you want to know drop off / pick up point? Please introduce your tourist accommodation on our website: http://confirm.from2travel.com/ you will see walking distance between the 2 points :
To cancel a service, you must contact us through email at most 48 hours before the contracted service. It's important to indicate the reference number for the service (example 1661768154-7) that you can find in the confirmation document you previously recieved by email. You also must indicate the holder's name and a phone number. We will call you to clear any question up.
Email: moventis.experience@moventia.net
If the notification contains all the correct data, your cancelation will be confirmed in the shortest time possible.