VERY IMPORTANT TO READ BEFORE BOOKING:
Check that the area to reserve in Andorra is correct.
We need ALL the names of the passengers and the PASSPORT NUMBER or
DNI of each one. As it is a change of country (Spain-Andorra) they ask us for
it at customs control before booking the service. Write information in
“observations” before paying for the reservation.
Reservations that do not have all the names or passport or ID
numbers will be canceled and no claims will be accepted for that reason.
You must write the email in the reservation so that we can send
you the tickets.
RATES:
ADULT +12 YEARS
CHILD: 4 TO 11 YEARS
BABY: 0 TO 3 YEARS
IF YOU BOOK ON A FRIDAY FOR A RESERVATION ON THE FOLLOWING MONDAY,
AN EMAIL MUST BE SENT TO moventis.experience@moventia.net TO CHECK
AVAILABILITY.
If the reservation is made on a Saturday or Sunday, you must
ensure that it is not for the following Monday or Tuesday, since the
corresponding department must inform Andorran customs control at least 4 days
in advance.
SUMMARY OF DATA NECESSARY TO ADD IN THE “OBSERVATIONS” BOX:
• Names of all passengers
• Passport number of all passengers
• Email to send the tickets (VERY IMPORTANT)
• Chosen bus time (APPROXIMATE TIME)
Choose the time to agree (write the time in “observations” of the
reservation, it is approximate). Check the REAL time in the email with the
tickets (they will be sent 72-48 hours before the day of travel).
SCHEDULES BUS APROXIMATES (ARRIVALS: TOULOUSE
AEROPUERTO TO ANDORRA):
ARRIVALS FROM TOULOUSE AIRPORT |
11:30 |
15:30 |
20:30 |
SCHEDULES BUS APROXIMATES (DEPARTURES: ANDORRA TO TOULOUSE
AEROPUERTO)
DEPARTS FROM ANDORRA |
5:00 |
10:00 |
15:00 |
|
These hours may be affected by weather conditions or traffic,
From2 is not responsible for possible delays for these reasons.
ADDITIONAL INFORMATION:
• Children on buses travel without boosters or seats.
• Luggage included: Standard suitcase 20kg (55 x 40 x 25cm) + hand
bag (small).
• Extra luggage has the same price as a passenger. You must book
an extra ticket and specify your luggage in comments.
• It is not possible to reserve online with less than 48 hours.
Contact us by email to check availability and obtain a quote.
• It is not possible to make payment to drivers or guides. The
reservation is always prepaid online.
• You cannot pay the driver or guides. All reservations must be
prepaid on the website
DETAILS
TO CONFIRM ARRIVALS:
After collecting your luggage, at the arrivals, please go to Hall
B in front of door “B”.
TO CONFIRM DEPARTURES:
You must check your pick-up time 24-48 hours before your departure
on the website http://confirm.from2travel.com/ and following the instructions.
Please check your email 48 hours beforehand as you will have received the
tickets that you must show to the driver.
Please call 48 hours before departure to check all reservation
details or if you have not received the tickets. If you have any questions or
additional information you need, you can contact +34 93 767 28 36
Please remember that we cannot accept responsibility for clients
not being picked up on time where the original booking details have changed and
have not been reconfirmed with our agents. Please ensure you are ready at your
designated pick-up point 15 minutes before the listed time; Sometimes we are
delayed due to traffic conditions, please be patient and allow us a few
minutes.
SUPPORT AND CONTACT DETAILS:
Supplier: From2travel.com
24-hour Emergency Telephone: +34 93 767 28 36.
Office hours from 1st April to 31th October:
Monday to Friday: 09:00 –
19:00h
Saturday:
09:00 – 17:00h
Sunday:
closed
Office hours from 1st November to 31th March:
Monday to Saturday: 09:00 – 17:00h
Sunday:
closed
You can only cancel 48 hours before the start date of the trip.
Outside office hours, call the emergency phone number to report.
For any details or cancellation questions, contact:
moventis.experience@moventia.net
It is important to indicate the service reference number (example
1661768154-7) which can be found in the confirmation document sent to you by
email. You must also tell us the name of the owner and a telephone number. We
will call you to clarify any questions.
If the notification has all the correct information, we will
confirm your cancellation as soon as possible.