Airport Transfer to Your Hotel or Accommodation
We provide a comfortable and affordable private transfer from the Airport to your accommodation in the city, in a vehicle exclusively reserved for you.
How does our private transfer service work?
We have simplified the process so you can travel worry-free:
Useful information about your transfer:
• 📍 Destination: We will drop you off at the door of your accommodation or at the nearest accessible point possible.
• 👶 Traveling with children: The youngest members of the family are welcome and travel in complete safety. Children under 2 years old travel free of charge, but please remember to request a booster seat or child seat for an additional fee of only €10. If this extra service is not added and the driver refuses to provide the transfer, we will not be held responsible, and no complaints or claims will be accepted.
• ✈️ What happens if my flight is delayed?: Our team will assist you, and a maximum waiting time of 2 hours will be provided. If the delay exceeds 2 hours, we recommend contacting your airline. Should the delay exceed this time, we will not be held responsible, and no complaints or claims will be accepted.
• Due to the high volume of traffic at the Port of Barcelona, it is not feasible to provide services on Sundays at the Port of Barcelona between 10:00 a.m. and 3:00 p.m. For this reason, bookings involving transfers to or from the port during this time period will be subject to considerable waiting times until it is possible to travel outside the aforementioned peak period. If bookings remain within this time period, FROM2 Travel cannot accept responsibility for any delays resulting from the situation described. Consequently, no claims or refund requests related to these delays will be accepted, as this limitation has been communicated in advance. Furthermore, we would like to reiterate the importance of providing us with the name of the ship from which the passenger is disembarking or onto which they need to board. Having this information allows us to plan the services more efficiently and make every effort to arrange pick-ups outside the periods of greatest congestion.
If you have any questions, our Call Center is available 24/7 to assist you by calling 0034 93 767 28 36.
Cancellation
If you need to cancel your transfer, you may do so free of charge provided that you notify us at least 2 days before the scheduled service date.
To process your request quickly, please send us an email including the following mandatory information:
• Service reference number (example: 1661768154-7), which can be found in the confirmation document sent to you by email.
• Full name of the booking holder.
• Contact telephone number. We will call you if we need to clarify any details regarding your booking.
Send your email to: moventis.experience@moventia.net