Airport
Transfer to Your Hotel or Accommodation
We provide
a comfortable and affordable private transfer from the Airport to your
accommodation in the city, in a vehicle exclusively reserved for you.
How does
our private transfer service work?
We have
simplified the process so you can travel worry-free:
Useful
information about your transfer:
• 📍 Destination: We will drop you off at the door of your accommodation or at the
nearest accessible point possible.
• 👶 Traveling with children: The youngest members of the family are welcome and travel in
complete safety. Children under 2 years old travel free of charge, but please
remember to request a booster seat or child seat for an additional fee of only
€10. If this extra service is not added and the driver refuses to provide
the transfer, we will not be held responsible, and no complaints or claims will
be accepted.
• ✈️ What happens if my flight is delayed?:
Our team will assist you, and a maximum waiting time of 2 hours will be
provided. If the delay exceeds 2 hours, we recommend contacting your airline.
Should the delay exceed this time, we will not be held responsible, and no
complaints or claims will be accepted.
If you have
any questions, our Call Center is available 24/7 to assist you by
calling 0034 93 767 28 36.
Cancellation
If you need
to cancel your transfer, you may do so free of charge provided that you notify
us at least 2 days before the scheduled service date.
To process
your request quickly, please send us an email including the following mandatory
information:
• Service
reference number (example: 1661768154-7), which can be found in the
confirmation document sent to you by email.
• Full
name of the booking holder.
• Contact
telephone number. We will call you if we need to clarify any details
regarding your booking.
Send
your email to: moventis.experience@moventia.net